138 Terms of Use

We at 138 operate an online entertainment platform offering live-dealer tables, sportsbook markets, slot games, and esports coverage. Our service is available only where local law permits—players are responsible for verifying compliance with their own jurisdiction's regulations. This page sets out the terms under which we provide access to 138, how we handle your account, and what happens if disputes arise.

When you open an account on 138, you agree to these terms. We enforce them consistently across all players, regardless of location or payment method. Our commitment is transparency—every rule, rate, and settlement practice is documented so you understand exactly how 138 operates.

Account Opening and Eligibility on 138

To open an account on 138, you must be of legal age in your jurisdiction and provide accurate personal information. We require a valid ID card or passport, a recent utility bill or bank statement, and a selfie holding your ID. Our compliance team reviews all submissions within 24 hours. If your documents are unclear or incomplete, we will ask you to resubmit—this protects both you and 138 from fraud and regulatory risk.

Once verified, your account unlocks access to all 138 markets: live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger, Sic Bo), sportsbook coverage (Liga 1, Piala AFF, MotoGP, badminton), slot games, and esports markets (Mobile Legends, Free Fire, PUBG Mobile). You control your account settings, including deposit and withdrawal preferences.

Deposits, Withdrawals, and Payment Methods on 138

We at 138 support multiple payment methods across Indonesia: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet). Deposits are processed instantly; withdrawals are subject to verification windows and may take up to 24 hours depending on your bank. We do not charge deposit or withdrawal fees—all costs are transparent.

When you deposit, funds go directly to your 138 account balance. When you request a withdrawal, we verify your identity and payment method to prevent fraud. If you deposit with mobile banking but attempt to withdraw to local payment, our system flags the mismatch and requires confirmation. This extra step protects your account. Always withdraw to the same payment method you used for deposits.

Deposit window

Instant; funds appear in your 138 balance within seconds of confirmation.

Withdrawal window

Subject to verification; typically completed within 24 hours.

Minimum deposit

Varies by payment method; check your account settings for current minimums.

Minimum withdrawal

Varies by payment method; subject to account verification status.

Bonus Terms and Conditions on 138

We at 138 offer welcome bonuses and promotional offers to new and returning players. All bonuses come with terms—typically a playthrough requirement (the number of times you must wager the bonus before withdrawing) and eligibility restrictions (which games or markets the bonus applies to). We display these terms clearly at the time of offer. If you accept a bonus, you agree to its conditions.

Bonuses are credited to your account automatically or upon request. They cannot be withdrawn as cash; they can only be used to place wagers. Once you meet the playthrough requirement, any winnings from the bonus become withdrawable. If you do not meet the requirement within the specified timeframe, the bonus expires. We do not carry over expired bonuses to future sessions.

Dispute Resolution and Account Closure on 138

If you believe there is an error in your account balance, a transaction, or a settlement, contact our support team with your transaction ID and a description of the issue. We investigate all disputes within 48 hours and respond with our findings. If we find an error on our side, we correct it immediately. If we find no error, we explain our reasoning in detail.

You may close your 138 account at any time by requesting closure via your account settings. We will process your request within 24 hours and return any remaining balance to your registered payment method. Closed accounts cannot be reopened; if you wish to return, you must open a new account and complete verification again.

Our Commitments to 138 Players

We at 138 commit to fair play, transparent settlement, and secure data handling. All our live-dealer games are broadcast from licensed studios with real dealers and real-time interaction. Our sportsbook odds are updated continuously to reflect market conditions. Our slot games use certified random-number generators. We do not manipulate outcomes, and we do not withhold winnings without cause.

Your account data is encrypted and stored securely. We do not share your personal information with third parties except where required by law or to process your payments. We keep transaction records for seven years to support dispute resolution and regulatory compliance. If you have questions about how we handle your data, contact our support team.

Our service is available only where local law permits. We reserve the right to restrict or close accounts in jurisdictions where we cannot legally operate. We also reserve the right to update these terms at any time. We will notify you of material changes via email or in-app notification. Continued use of 138 after notification constitutes acceptance of the updated terms.